Soft Skills FOR DIFFICULT Situations
Minimize costly misunderstandings and unnecessary conflicts among employees and with clients
The GO Method – Turning Communication Theory into Workplace ResultsThe GO Method is a practical framework for communication that helps corporate teams and leaders master real-world conversations — especially the difficult, inconvenient, and uncomfortable ones.
Unlike generic advice or popular phrases like “be empathetic,” “listen better,” or “step out of your comfort zone,” the GO Method translates these ideas into concrete, step-by-step skills you can immediately apply in your workplace. It reflects the realities of modern organizations and the differences in individual communication styles.
What makes it different?
-
Grounded in communication psychology developed at the University of Hamburg by Inghard Langer and Friedemann Schulz von Thun.
-
Uses Error Management Training to create psychological safety, based on the research of Michael Frese (University of Lüneburg / Asia Business School).
-
Enriched with artistic training from theatre and music to develop presence, adaptability, and expressiveness.
What you will gain
-
Confidence and clarity in high-stakes conversations with colleagues and clients.
-
Tools to resolve misunderstandings and manage conflict constructively.
-
A stronger, more open communication culture that reduces unnecessary tension and improves results.
Why work with me?
-
MA in Psychology, trained under Prof. Inghard Langer at the University of Hamburg.
-
Over 20 years of experience as a communication consultant in business and diplomatic environments, including negotiation, simultaneous interpretation, overcoming speech anxiety, and foreign language instruction.
-
International experience with a proven ability to adapt to participants’ needs and perspectives.
